DYNAMIC SHOULDERS
PRIVACY POLICY
This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. We reserve the right to modify and update this policy at any time without notice, any such updates to this policy will be published it on our website, dynamicshoulders.com
Dynamic Shoulder Conditioning Ltd is a company based in Nottingham, United Kingdom and registered in England and Wales under company number: 11022314
VAT registration number: 423431726
Dynamic Shoulder Conditioning is a data controller, which means we have a responsibility to decide how and when your data is used and to ensure it is used correctly in all situations. We respect the right to personal privacy and our obligations under the General Data Protection Regulation (GDPR) which came into force across the EU on 25 May 2018.
YOUR DATA
THE TYPE OF DATA WE COLLECT
We receive, collect and story any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.
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HOW WE COLLECT YOUR DATA
When you conduct a transaction on our website, as part of the process, we collect personal information you give such as your name, address and email address. Your personal information will be used for the specific reasons stated only.
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WHY WE COLLECT SUCH DATA
We collect non-personal and personal information for the following purposes:
To provide and operate our services and give our users ongoing customer assistance and technical support. To be able to contact our visitors and users with general and personalised service-related notices and promotional messages. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services. To comply with any applicable laws and regulations
HOW WE STORE, USE, SHARE AND DISCLOSE YOUR DATA
Your personal data is held on secure servers by all our data processors. The nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet. No data transmission over the internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.
In particular, our company is hosted on wix.com platform. wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through wix.com's data storage, databases and general wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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HOW WE COMMUNICATE WITH YOU
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
DATA PROCESSORS
We use third party data processors to collect, export, process and store data on our behalf, which may include personal data. The processors we are currently using include:
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Google Analytics, located in the USA (Privacy Shield Protected)
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COOKIES
Through our website, we may collect information about your computer, including your browser type and version and operating system information for system administration. All this information is purely statistical and does not identify any individual. If you do not want to allow access to cookies on your system then you can set your browser to refuse cookies. However, doing so you will not be able to enjoy full use of the site. We may use ‘cookies’ which involve information being stored on your computer browser. Cookies we store only involve a secure ID, and no personal data. Most websites use cookies to improve the overall customer experience and how the website works as well as to provide relevant information to customers at the right time. You can choose to block cookies in your web browser by changing your browser settings. If you choose not to accept cookies this may affect the quality of your visit to the site. For more detailed information on cookies, please visit http://AllAboutCookies.org
We use Google Analytics cookies to provide us with information about how our visitors use the website. This assists us in ensuring our website is tailored to the needs of our customers, to provide the best experience possible. Google Analytics cookies do not record specific data about the visitor, such as name, email address, but rather in an anonymous format - including but not limited to the number of visitors, and specific pages visited in any session. If you’d like to opt out of being tracked by Google Analytics in this manner, for any website you may visit in the future, please visit http://tools.google.com/dlpage/gaoptout
YOUR RIGHTS
You have a number of rights available to you regarding your personal information and what happens with it.
You have the right to:
Request access to your personal information (a ‘subject access request’)
Correct any mistakes on our records;
Erase or restrict your personal information where they are no longer needed for the purpose for which they were obtained or used;
Object to our use of personal information based on legitimate business interests, including for profiling and marketing;
Withdraw consent to the processing of your personal information.
You may inform us of any changes in your personal data, and in accordance with our obligations under the General Data Protection Regulation (GDPR) we will update or delete your personal data accordingly. We will not hold your personal data for any longer than is necessary. We will handle any requests to exercise your rights in accordance with the relevant data protection laws.
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THIRD PARTY SITES
Our website may contain links to third-party websites. Please note that if you follow a link to any such website, we do not accept any liability or responsibility, because these websites have their own terms and conditions, and privacy policies.
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If you don’t want us to process your data anymore or you’d like to: access, correct, amend or delete any personal information we have about you, please contact us at hello@dynamicshoulders.com
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